Hope to Triumph : The Process for leading in Turbulent times


Process for Leading in Turbulent Times:

To lead in the turbulent times, Leadership is always important, it is never more essential than in turbulent times. But what makes an effective leader? Role models from the spheres of business and politics have taught us many lessons that can help today’s leaders weather the current storm. Key take-always for management includes:

  1. Be visible: Leaders need to reach out and communicate with employees at all levels during a crisis. From George Washington inspiring weary troops to Steve Jobs driving change at Apple, effective leaders know that open communication is critical to success.

  2. Be honest: Acknowledge the depth of the crisis and the uncertainties the organization faces. Sugar coating the situation will destroy a leader’s credibility.

  3. Be authentic:  Do not ask people to make sacrifices and do things that you would not do yourself. In 1978, when then-chairman of Chrysler Lee Iacocca asked workers to accept salary cuts, he led by example and lowered his own pay to $1 a year.

  4. Be opportunistic: Embrace the opportunities as well as the challenges that the crisis presents. Excessive and narrow sighted focus on the challenges at the expense of overall objectives may cause your organization to lag behind when business improves.

  5. Be empathetic: These are stressful times for all. Do not underestimate the value of empathy in creating organizational “glue,” increasing a sense of community and cooperation.

There are some perspectives as well for leading in the turbulent times. The first perspective is external: what does value creation look like when markets are volatile? The second is internal: what organisation-wide capabilities do you and your leadership team need in order to capitalize on opportunities to create value? The third and final aspect is personal: as a leader, what individual capabilities should you develops to be an effective leader in turbulent times?